Not urgent? Send a message

For a scheduled tow, moving a vehicle across town, or a quote for a longer haul, use the form. If you're stuck right now, call — nobody reads a form at 3 a.m.

Book a tow or a move

What's this for?

Leave a phone number, an email, or both.

For a scheduled job, not a breakdown. Carla replies within the hour, 7 am to 7 pm.

Service area
Monroe County and the 390, 490 and 590 corridors

Hours

Mon–SunOpen 24 hours

Every day, including holidays. A dispatcher answers, not a menu.

Where we go

Based in Greece, on the road across the county.

  • Greece
  • Rochester
  • Gates
  • Irondequoit
  • Brighton
  • Henrietta
  • Webster
  • Penfield
  • Chili
  • Spencerport

Anywhere on the 390, 490 or 590. Further out, call — we'll tell you honestly how long.

Questions from the roadside

Do you take my roadside plan?

Most of them — AAA, the plans that come with insurance, and the ones from car makers. Tell dispatch which one and we'll say yes or no straight away.

How much is a tow?

A local tow starts at $95 and goes by the mile after the first five. You'll hear the number before a truck leaves, and it doesn't change when the truck arrives.

I'm on the highway. What do I do while I wait?

Stay in the car with your belt on and your hazards going, unless you smell fuel or are in a live lane. Tell dispatch which exit you passed. We'll text when we're close so you know it's us.

Is it more at night?

For a jump, a lockout or a tire, yes: $85 between 7 pm and 7 am, against $65 by day. A tow is the same price at any hour.

Can I ride in the truck?

Yes, one passenger in the cab. Kids need their car seat, which we’ll fit for you.